Reference

What You Agree To When You Use dedprz

These terms set out the rules that apply to your account, your deposits through PayPal, Venmo, or Play+, and your access to the platform in states where online gaming is permitted under local law.

Account eligibility by state lawPayPal, Venmo, Play+ payment rulesIdentity verification requiredAccount suspension & closure rightsGoverning law applies
dedprz What You Agree To When You Use dedprz
ACCOUNT INTEGRITY

How We Handle Your Account Data and Security

Your account data — including payment method details for PayPal, Venmo, and Play+ — is stored under SSL encryption and is never shared with third parties outside of what is required to process your transactions or comply with state reporting obligations. We keep transaction records for the period required by applicable law in your state. You can request a copy of the data we hold on your account by contacting support in writing. Cookies on dedprz track session activity and login state; you can manage cookie preferences through your browser settings, though disabling certain cookies may affect account functionality.

SSL Encryption

All account data, including stored PayPal and Venmo references, moves over SSL. No payment credentials are stored in plain text on our servers.

Data Retention Policy

We retain transaction records for the period state law requires. After that window closes, personal data not needed for compliance is removed from active systems.

Data Access Requests

You can request a summary of the account data we hold. Submit the request in writing through email support and we will respond within the timeframe required by your state.

Cookie Management

Session cookies keep your login active and protect account state. Adjust cookie preferences in your browser settings — note that blocking all cookies may prevent the account dashboard from loading correctly.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms raises a question about your account, a payment, or your access status, the fastest path is through the live chat in your account dashboard. For anything that needs a written record — a formal dispute, a request to close your account, or a question about how a specific rule applies to your state — email works better. We aim to respond to written queries within one business day.

Live Chat Open your account dashboard on mobile or desktop and tap the chat icon. This is the fastest channel for questions about a specific term or payment rule.
Email Support Send written disputes or account-closure requests by email. A written thread gives both sides a clear record of what was agreed and when.
Account Help Center The Help Center inside your account lists common questions about payment holds, identity verification steps, and what triggers an account review.

Common Questions About These Terms

These questions come up most often when someone reads through the terms for the first time. If your question is not covered here, live chat inside your account is the fastest way to get a specific answer.

Yes. Access and the rules that govern your account depend on state law. We apply the terms relevant to your eligible state, and some provisions — like withdrawal timelines — may reflect local requirements.

We post updates to this page before they take effect. Continued use of your account after the effective date counts as acceptance. If you disagree, close your account before that date.

Payment references linked to your account are removed from active storage once your account is closed and any outstanding balance is settled. Retention follows applicable state data rules.

Unverified identity, suspected duplicate accounts, location outside an eligible state, or unusual transaction patterns can each trigger a review. We notify you by email when a review begins.

Contact support by email with the transaction date, amount, and the payment method used — PayPal, Venmo, or Play+. Written disputes create a record we can both reference during the review process.

These terms, together with our privacy policy and any game-specific rules published in your account, make up the full agreement. In a conflict, the more specific document governs the relevant section.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.